Privacy Policy

1. Information We Collect

Personal Information:

• Email address (for authentication and resolution reminders)
• Reflection content (your answers to questions)
• Payment information (processed securely by Paystack, not stored by us)

Automatically Collected:

• Browser type and version
• Device information
• Usage data (pages visited, time spent)

2. How We Use Your Information

• To provide and maintain the Service
• To process premium feature purchases
• To send resolution accountability emails (if opted in)
• To improve and personalize user experience
• To respond to support requests
• To prevent fraud and ensure security

3. Data Storage and Security

Your data is stored securely on Supabase servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

4. Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication
• Paystack: Payment processing (Ghana)
• OpenAI: AI-powered question generation
• Vercel: Hosting and deployment

Each service has its own privacy policy governing their use of your data.

5. Cookies and Tracking

We use localStorage to save your progress and authentication state. No third-party tracking cookies are used. You can clear this data anytime through your browser settings.

6. Your Rights (GDPR/CCPA)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data (data portability)
• Opt-out of resolution reminder emails

To exercise these rights, email: privacy@thelens.app

7. Data Retention

We retain your reflection data indefinitely unless you request deletion. Email data for resolution reminders is retained for the duration of the reminder period (12 months) or until you unsubscribe.

8. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. By using the Service, you consent to such transfers.

10. Changes to Privacy Policy

We may update this policy from time to time. We will notify users of significant changes via email or prominent notice on the Service.

11. Contact Us

For privacy-related questions or concerns:
Email: privacy@thelens.app
Support: support@thelens.app