Terms of Service

1. Acceptance of Terms

By accessing and using The Lens ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

The Lens provides a year-end reflection platform that guides users through introspective questions, generates AI-powered insights, and creates downloadable reflection summaries.

3. User Content

You retain all rights to the content you create (answers, reflections). By using the Service, you grant us a license to store, process, and display your content for the purpose of providing the Service.

4. Premium Features

Premium features include high-definition downloads and customization options. Payment is processed securely through Paystack. Premium access is tied to individual reflections, not user accounts.

5. Resolution Accountability

Our resolution tracking service sends monthly reminder emails to help you stay accountable to your goals. Emails are sent to the address you provide and can be unsubscribed at any time.

6. Refund Policy

If you experience technical issues preventing download after payment, contact us at support@thelens.app within 7 days for a full refund. Refunds are not provided after successful download.

7. Data Protection

We take data protection seriously. Your personal data is stored securely and never sold to third parties. See our Privacy Policy for details.

8. Prohibited Use

You may not use the Service to: violate laws, infringe intellectual property, transmit harmful code, attempt unauthorized access, or abuse the platform in any way.

9. Limitation of Liability

The Service is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms.

11. Contact

For questions about these terms, contact us at: support@thelens.app

Last updated: January 4, 2026